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We have relied on Elite SubZero for servicing both our primary residence's Sub Zero appliance in Beverly Hills and our vacation home's unit in Manhattan Beach. They consistently arrive on time, demonstrate extensive knowledge of these high-end units, and provide honest pricing. Just last week, they were able to repair our complex control board issue, which had eluded diagnosis by two other companies.
We have entrusted Elite SubZero with maintaining our main refrigerator in Bel Air and our wine storage unit in our Westwood condominium. They are always punctual, possess deep expertise, and charge fair prices. Recently, they successfully fixed a complex sealed system problem in our appliance that had stumped two other service providers. Undoubtedly, they are the go-to choice for high-end refrigerator repair.
Our vintage Sub-Zero built-in refrigerator at our Holmby Hills residence completely stopped cooling during a family gathering. In desperation, we contacted Elite SubZero late on a Friday afternoon, and they promptly dispatched a specialist from Beverly Hills the very next morning. James immediately identified multiple issues with the evaporator and sealed system that previous repair technicians had overlooked over the years. He conducted himself in a highly professional manner, providing detailed explanations without making us feel inadequate. He had most of the specialized parts on hand and ordered the remaining items with expedited delivery, completing the repairs by Monday at a much lower cost than anticipated given the age and complexity of our unit. We are immensely grateful to have found true Sub-Zero experts right in our backyard who comprehend these expensive appliances inside and out.
We have relied on Elite SubZero for repairs on both our main refrigerator in Beverly Hills and our second home's wine storage unit in Santa Monica. They consistently arrive on time, demonstrate exceptional knowledge of Sub-Zero products, and charge fair prices. Just last month, they resolved a complex control board problem that two other companies had failed to diagnose properly.
Our vintage Sub-Zero refrigerator in Hancock Park completely stopped cooling during a dinner party. In a panic, we contacted Elite on a Saturday evening, and despite their location being in a different part of Los Angeles, they dispatched a specialist early the next morning. Mike immediately identified issues with the control board and cooling system that other companies had overlooked. He was exceptionally friendly and explained everything clearly without making us feel inadequate for not maintaining the appliance properly. He had most of the necessary parts with him and ordered the specialty items with expedited shipping, completing the repairs by Tuesday at a much lower cost than we had feared given the complexity. We are immensely grateful to have found a true Sub-Zero expert who serves the entire Los Angeles area without complaint about the traffic or distance.