
DOE Guidance Ends Gas-to-Electric Rebates in $4.5 Billion HEAR Program
DOE guidance issued May 29 ends HEAR rebates for swapping gas appliances to electric, closing the furnace-to-heat-pump pathway in a dozen state programs.
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A June 8 proclamation cuts Section 232 tariffs on residential HVAC systems, evaporator coils, and AC parts from 25% to 15% through the end of December 2027.

May CPI data shows major appliance prices jumped 4.3% in a single month as tariff costs hit retail. Here's what that does to repair-vs-replace math for shops.

After 30 years in the field, I'm convinced the old assumption is wrong: spreading high-value work fairly across your techs usually protects margin instead of eating it — because retention is profit.

A 2024 European Journal of Operational Research study on sharing-economy technician routing finds that focused expertise usually beats cross-training — here's what that means for how you build routes and staff your shop.

A three-year deployment study in Case Studies in Thermal Engineering documents 93% fault-detection accuracy and quantified kW/RT savings on live Taiwanese chillers — not simulations.

Field-validated research in Buildings applies deep learning to multi-year Building Management System data and turns forecasts into schedule-aware service actions for predictive maintenance contracts.
Building a Referral Network with Realtors and Property Managers: The Most Profitable Customer You're Not Chasing
Realtors and property managers are the highest-value referral sources in the appliance repair business — high volume, recurring, and pre-sold on your services. Here's how to approach them, what they actually care about, and how to build relationships that generate calls for years.
Commercial Kitchen Equipment: What Residential Techs Need to Know Before Taking the Call
Higher voltages, BTU ratings that dwarf residential equipment, three-phase power, and certification requirements that can create serious liability. Here's what residential appliance techs need to understand before crossing into commercial kitchen work — and which crossover repairs are safe to take.
Replacing an Electric Range Burner Element: Why the Receptacle Block Matters
Swapping a burned-out electric range burner element looks like a $15 DIY job. Sometimes it is. But a burned element often damages the receptacle block behind it — and that's the repair that actually matters. Here's how to test, order, and replace both correctly.
Five Appliance Maintenance Tasks Most Homeowners Overlook
Dryer vent clogs, dirty refrigerator condenser coils, a clogged dishwasher filter, a neglected washer door gasket, and a filthy range hood filter. Five tasks that take under an hour total and prevent the majority of appliance service calls.
How to Size an HVAC System: Manual J Load Calculations Explained
The 'one ton per 500 square feet' rule is wrong and it's costing your customers money and comfort. Here's how Manual J load calculations actually work, what software to use, and why proper sizing reduces callbacks and builds your reputation.
Common HVAC Electrical Failures: Contactors, Capacitors, Relays, and More
Contactor pitting, capacitor degradation, blower motor relay failures, transformer burnout, and low-voltage wiring faults account for the majority of HVAC no-cool and no-heat calls. Here's the systematic diagnostic approach that keeps you safe and efficient.
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