Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Heating and Air Experts is a locally trusted, Diamond Certified HVAC company based in Fremont, California, proudly serving both residential and commercial clients for over 10 years. Their team of certified technicians is committed to delivering superior customer service, expert workmanship, and honest, upfront pricing on every job. Whether you're dealing with a broken furnace in the middle of winter or need a new air conditioning system installed before summer, Heating and Air Experts has the experience and equipment to handle it all. The company offers a comprehensive range of HVAC services including heating and cooling system installation, furnace repair, AC repair, air duct cleaning, thermostat installation, and ongoing maintenance plans. Their solutions are tailored to meet the unique needs of each customer, ensuring long-term comfort, energy efficiency, and indoor air quality for homes and businesses alike. From routine tune-ups to emergency repairs, their team is equipped to handle any HVAC challenge year-round. Heating and Air Experts stands behind every job with a satisfaction guarantee, using only the highest quality equipment and materials. Their highly trained technicians bring not just technical expertise but also a commitment to transparency and respect for the customer—qualities reflected in their glowing client reviews. The team is known for taking time to explain options clearly and ensuring clients feel confident in their choices. As a Diamond Certified award winner, Heating and Air Experts has earned a strong reputation in the Fremont community for reliability, professionalism, and results. With hundreds of positive reviews and a track record of excellence, they remain a go-to HVAC partner for homeowners and business operators throughout the East Bay area.
I was having trouble with my furnace turning on, so I searched on Thumbtack and found Heating and Air Experts. I sent them a message, and they were able to dispatch someone for a service call the same day. They were prompt and professional throughout my experience. For both the service call and the repair/maintenance, Moe called ahead to let me know when he was 5-10 minutes away. During the service call, we discussed the problem, and he was able to quickly determine that I had an issue with the gas valve. He provided options with rough quotes, and I decided to replace the valve and also have a routine maintenance performed to ensure everything else was in good order. They had the valve in stock, so I was able to schedule the repair and maintenance for the following day. Moe was efficient and completed the work in less than an hour. He informed me that the circuit board would eventually need to be replaced, but it could wait until it completely fails. His efficiency and honesty were greatly appreciated. I would recommend Heating and Air Experts to anyone experiencing furnace problems.
My 2003 furnace stopped functioning. Heating And Air Experts promptly responded to my call on a Sunday (I had expected to just leave a message since I didn't think they'd work on a Sunday!) and immediately sent Sami to my home. He was highly professional, knowledgeable, and thorough. He diagnosed the issue, replaced two components, and performed maintenance. My furnace is now back up and running. Very productive outcome! I strongly recommend their services.
My downstairs furnace stopped working last night. This morning, I tried all the DIY troubleshooting steps I found online, but realized the gas valve was malfunctioning. I called Heating and Air Experts to schedule a repair. I provided the model number, and they gave me a quote (the part cost was a bit high, but I understand that's typical). The HVAC technician who came was Abe. He was very gentle and honest, and I felt comfortable working with him. He clearly knows his craft. He promptly swapped out the gas valve and also suggested replacing the 27-year-old controller board. He offered additional repair options, but they were quite expensive, so I declined. Nevertheless, he was amazing - he completed the work on a Sunday and got my system back up and running. He also helped negotiate a lower price on the parts and labor, as well as scheduled a maintenance service. This company is very easy to work with, and Abe is fantastic. I highly recommend requesting him for any HVAC needs.
I called to have my A/C serviced because it was making a rattling noise. The company was very friendly and polite on the phone, and they sent a technician within an hour. Sami was very friendly, wasted no time, and got right to work. He quickly identified the issue and fixed it. He provided a reasonable price, and said he'd come out for a free estimate the next time there's a problem.
Heating And Air Experts were wonderful to work with from start to finish. They arrived exactly at the time they had told me, which I really appreciated. They were kind, professional, and very upfront about what needed to be done. The work was completed quickly, and everything has been running perfectly since. Overall, the experience was smooth and stress-free. I would definitely use them again in the future and would recommend them to anyone needing heating or AC services.