Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Founded in 1995 by lifelong Peninsula resident Lisa Jensen, Jensen Heating & Cooling has grown from a one-truck operation into a trusted local HVAC team serving Rancho Palos Verdes and surrounding communities. With 15 certified technicians and a fully stocked fleet carrying OEM parts, the company resolves over 90% of service calls on the first visit — a testament to their preparation and expertise. Jensen Heating & Cooling specializes in residential and light commercial HVAC services tailored to coastal California's unique climate. Their core offerings include 24/7 emergency repair with a 60-minute response guarantee, high-efficiency system installation and replacement, seasonal preventive maintenance plans, indoor air quality solutions, custom ductwork and zoning, and smart thermostat installation. Every service begins with a transparent flat-rate quote so customers know exactly what to expect before any work begins. What sets Jensen apart is their commitment to professionalism and customer satisfaction. All technicians hold EPA and NATE certifications and receive ongoing training in the latest HVAC technology. The company backs every job with a full satisfaction guarantee — if a customer isn't happy, they make it right. Their structured 4-step service process ensures consistency from the first call through final system verification and digital reporting. Whether you're dealing with a midnight furnace failure or planning a whole-home energy efficiency upgrade, Jensen Heating & Cooling's 24/7 dispatch center is ready to respond. Their preventive maintenance plans have been shown to reduce breakdown risk by up to 95% and improve energy efficiency by up to 30%, making them a smart long-term choice for Peninsula homeowners.
Hayes promptly and efficiently addressed the issue with our drain line. Despite his impressive stature, he was kind and friendly throughout the process. We greatly appreciated his assistance and would not hesitate to call him again if needed. Now we can enjoy the rest of the summer in comfort.
Johnny Eaton was both personable and knowledgeable. He patiently explained the problem and quickly resolved the issue, getting our heater back up and running. The company's ability to reach us promptly was commendable, and we would confidently recommend their services to others.
This company is fantastic. The technician arrived on time, conducted himself professionally, and effectively addressed the problem with my furnace in less than an hour. He clearly communicated the issue and resolution, making me comfortable recommending this company to everyone I know.
Jake provided excellent service, thoroughly explaining our system and offering valuable maintenance tips to extend its lifespan. His knowledge and expertise were greatly appreciated, and we are thankful for his helpful guidance. Jake, your service was exemplary.
Matt was an extremely professional, knowledgeable, and friendly technician. He meticulously examined my electrical system, explaining each step and providing excellent recommendations. The service he delivered exceeded my expectations, and I am fully satisfied with the outcome, especially in preparation for the summer heat.