Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Lighthouse Appliance Repair is a family-owned and operated appliance repair company proudly serving Santa Cruz County, California. Founded on a commitment to community and quality, they bring a personal, local touch to every service call—treating each customer with the same care and respect they'd offer a neighbor. The company specializes in repairing all major household appliances, including refrigerators, dishwashers, washing machines, dryers, and stoves. With years of hands-on experience, their technicians are equipped to diagnose and resolve a wide range of appliance issues efficiently and effectively. What sets Lighthouse Appliance Repair apart is their dedication to transparent pricing and honest communication. Customers can expect no hidden fees and a clear explanation of the work needed before any repairs begin. Their goal is to get it done right the first time, minimizing disruption to your home and daily routine. As an active member of the Santa Cruz community, Lighthouse Appliance Repair takes pride in giving back and building lasting relationships with the households they serve. Whether you need a quick fix or a more complex repair, they are a dependable local choice for keeping your home running smoothly.
We had an outstanding experience! Jesus coordinated our appointment and accommodated us just an hour later. Our oven's igniter was not functioning, and he replaced it in just 30 minutes. He was incredibly polite and easy to work with. We would highly recommend his services.
After attempting extensive DIY repairs on my dryer and replacing numerous parts, it still wasn't functioning properly. I then contacted Lighthouse Appliance Repair. Jesus arrived and identified a very unusual issue with my dryer that he had not encountered before, but he was able to resolve it impressively.
This is the first repair company I've worked with that responds promptly and communicates clearly. They are proactive in completing the repair. We had a peculiar power problem in our Ilve oven, and they needed to order parts from Italy. They coordinated with their representatives to ensure we received the correct parts and kept me regularly updated on the shipping and scheduling of the repair. It was an overall pleasant and professional experience.
Both Jesus and Olivia were excellent! They were able to accommodate me within the hour to inspect my refrigerator. Jesus was wonderful, knowledgeable, and walked my husband through everything he was examining and checking. This is a great local company.
Our refrigerator lost power due to a storm. Jesus from Lighthouse Appliance Repair arrived late in the day to assist us. He diagnosed the issue and ordered a replacement part. He returned the next day, installed the part, and even came back again later in the day. The refrigerator is now working better than ever. Five-star service!