Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Michael Gardner Plumbing was established in February 2022 as a locally owned and operated plumbing business serving San Lorenzo, CA and surrounding East Bay communities. Founded by Michael Gardner, a 3rd generation plumber, the company holds active C36 Plumbing and C42 Sewer Sanitation licenses (License #1087221) and is fully bonded and insured, giving customers confidence in the quality and accountability of every job. Michael brings a wealth of hands-on experience to every project. His background includes working at Oro Loma Sanitary District as a Collection Maintenance Worker and Class B Driver, where he routinely performed jetting of city main sewer lines, video inspections, rodding, and daily maintenance throughout the district. This professional-grade experience gives him a deep understanding of sewer systems at both the residential and municipal level. Prior to starting his own business, Michael also honed his trade skills and customer service approach at ARS Rescue Rooter East Bay, where he led crews of four or more on complex projects including full house re-pipes, trenchless sewer lateral replacements, gas line re-routes, and water heater installations. This diverse background allows him to confidently handle everything from routine drain cleaning to large-scale remodel and new construction plumbing. Michael Gardner Plumbing offers a wide range of services including gas, sewer, and water repair and replacement, tankless and tank water heaters, recirculation pumps, sump pumps, toilet repair, snaking and jetting, sewer video inspections, and new construction or remodel plumbing. Customers benefit from free local estimates, free local sewer inspections, and a $99 cleanout special on select lines, making professional plumbing services accessible and affordable.
I found Michael through a Google search. I left him a voicemail, and he promptly returned my call. He addressed a leak originating from the water heater, and I was relieved that he was able to resolve the issue. He has now become my go-to plumber, and I'm grateful for his excellent work.
We had an urgent issue with our water heater, and Michael promptly responded to our call at 8 pm, demonstrating exceptional responsiveness and customer service. He quickly identified the problem and returned the next day to fully resolve the issue. We particularly appreciated that he clearly explained all our options, from the most affordable to the most expensive, and allowed us to choose the best solution without any pressure. Throughout the process, Michael maintained a clean, professional, and respectful demeanor in our home. We had a great experience and highly recommend his services.
Michael was recommended by another plumber who was unavailable for at least two days. I had a toilet leak, which fortunately was not an overflow. Michael kept me informed about his progress with the current job, which involved an emergency repair at another home that took hours. He arrived the following day and even provided me with a discount for my patience in waiting for the repair. He replaced the fill valve and explained the various situations that would require more extensive and costlier repairs regarding the toilet's functionality. I would enthusiastically recommend Michael Gardner Plumbing.
I had a pipe issue at my home, with sewage backing up into our yard through the clean-out. We tried to snake the pipe ourselves for hours, but without success. A local plumber I knew came out, cleared the blockage, and used a camera to identify a disconnected or misaligned pipe between my home's pipe and the main city pipe, which was causing the backup. This required digging up and replacing the pipe, which was not the outcome I wanted, but it needed to be fixed. The plumber recommended Michael, who promptly assessed the situation, explained the necessary steps, and provided an estimate. When we were ready, Michael came out, set everything up, walked us through the process, obtained the necessary permits, and coordinated with the utility company. The repair was carried out with minimal disruption to our daily life, and Michael and his crew were thorough and meticulous, leaving no corners cut. The job was well-executed, and we haven't had any issues since.
I had a quick response from this nice, professional plumber. I had a main sewer line clog the previous night and found this plumber through a local Google search. I called in the morning, and he arrived within an hour. After I explained my findings, he confirmed the main sewer line was clogged. He tried snaking the first cleanout, but it didn't work, so he moved to the second cleanout closer to the street. It took significant effort, and we began to wonder if there was a larger issue with the city sewer line underneath the sidewalk. Fortunately, the snake eventually went through, and the clog was cleared. He then inspected the pipe with a camera and explained the issue, providing both budget-friendly and more expensive solution options. Overall, it was a good and smooth experience.