Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Nur HVAC is a full-service heating and cooling company headquartered at 1078 Wentworth St in Mountain View, CA. They serve a broad range of customers across the San Francisco Bay Area, including cities such as San Jose, Palo Alto, Sunnyvale, Redwood City, Cupertino, and Menlo Park. Their mission is to deliver fast, honest, and friendly HVAC service that exceeds customer expectations, whether the job is residential or commercial in scope. The company offers a comprehensive suite of installation services, including air conditioner installation, furnace installation, heat pump installation, ductless mini-split systems, rooftop package units, ductwork, dual fuel systems, and radiant and hydronic heating. On the repair side, Nur HVAC handles air conditioner repair, furnace repair, heat pump repair, ductless mini-split repair, water heater repair, and fireplace repair, among other services. They also provide insulation solutions using Comfort Cloud™ technology to improve energy efficiency. Nur HVAC sets itself apart with a strong customer satisfaction commitment, backing all work with a 100% money-back guarantee. If a customer is not fully satisfied, they offer a full refund or a discount on the next service call. Their team of certified professionals operates seven days a week from 8AM to 8PM, ensuring accessible and reliable service throughout the week. Licensed under CSLB #1109103, Nur HVAC combines professional credentials with a track record of positive customer reviews. Their approach emphasizes punctuality, politeness, and expertise from the very first interaction, making them a trusted choice for HVAC needs throughout the greater Silicon Valley area.
I wholeheartedly recommend Nur HVAC company. When my heater broke down, the first company I contacted quoted me an exorbitant $5,000 to fix it, which seemed excessive. I sought a second opinion from Nur HVAC, and I'm very glad I did. The technician was friendly, professional, and clearly knowledgeable. He quickly identified the issue, explained the options clearly, and provided a much more reasonable repair quote of just a few hundred dollars. Even better, they handled the warranty part replacement for me, making the entire process seamless. Honest pricing, skilled technicians, and no pressure - this is the level of service one should expect. I'll definitely be using Nur HVAC again and recommending them to others.
Adlan did an excellent job repairing my 20-year-old heater located under my house. It was long overdue, and I'm very satisfied with the results. I will be regularly using their services to ensure my heating system remains well-maintained.
We had an exceptional experience with this HVAC company from start to finish. Fedor was incredibly prompt and professional at every appointment, provided a clear and comprehensive job specification, and the pricing was very fair and transparent. They installed a Mitsubishi ceiling mini-split, and the installation itself was flawless. Volodymyr, the installer, and the rest of the team went above and beyond - they worked tirelessly, were courteous, detail-oriented, and left everything spotless. It's rare to find a company that combines responsiveness, fair pricing, and such high-quality workmanship. We highly recommend them.
We replaced our 25-year-old single-phase gas furnace with a Mitsubishi HVAC heat pump this summer. Now that we've used it for both cooling and heating, I'm pleased to give the Nur team a five-star rating for their clean and smooth installation. Communication was great, and they were thoughtful in their system design to avoid exterior conduits. We are delighted with the heat pump's operation - it is quiet and much more effective than our old furnace. We enthusiastically recommend Nur.
I've been using Nur HVAC for the past two years, first at my previous home and now at my new one. Every experience has been excellent. Their technicians are fast, courteous, and truly attentive. They take the time to identify the issue, explain what's happening, and resolve it with ease. Most recently, Adlan installed a new Ecobee thermostat for me, and once again, the attention to detail and willingness to guide me through the setup made everything simple. I couldn't ask for better service, and I highly recommend Nur HVAC to anyone seeking reliable, professional, and easy-to-work-with technicians.