Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Ortiz Heating and Air Conditioning, Inc is a trusted HVAC provider headquartered in Burlingame, CA, serving residential and commercial customers throughout the San Francisco Bay Area. Led by Alex Ortiz, the company is dedicated to delivering personalized comfort solutions tailored to the unique needs of each home and business. Their team is known for arriving on time, working diligently, and leaving job sites clean upon completion. The company offers a comprehensive suite of HVAC services including system installation, maintenance, and repairs, as well as specialized services such as duct work, heat pump servicing, air conditioning service, and indoor air quality improvements. Whether customers need a routine tune-up or a full system replacement, Ortiz Heating and Air Conditioning brings the same level of professionalism and attention to detail to every job. Ortiz Heating and Air Conditioning also serves commercial clients, providing reliable HVAC solutions designed to keep businesses running comfortably and efficiently. Their ability to handle both residential and commercial projects makes them a versatile partner for property owners across the Bay Area. Customers consistently praise Alex Ortiz and his crew for their quality craftsmanship, professionalism, and thorough clean-up after each project. The company holds contractor license CL803346 and has built strong partnerships with leading industry manufacturers, underscoring their commitment to delivering the highest standards of quality and reliability.
Alex, the owner of Ortiz Heating, provided excellent, fair estimate for installing a heat pump system to replace our old gravity heater. I needed to make this change urgently in order to make our home safe for my granddaughter to return to after Bone Marrow Transplant to battle Leukemia. Alex helped me decide how many units I needed inside (2) and how best to mount the cooling unit (on the roof). Wonderful for me was that Ortiz Heating's service included all the electrical work and roof sealing needed. I did not need to secure other contractors as was the case with other HVAC contractors. His crew did the work just as scheduled. We're neat, efficient and friendly. And the system is heating our space beautifully. The heat travels all the way through the house just as I had hoped. It was all finished and inspected according to the timeline I needed. I highly recommend Ortiz Heating and Air Conditioning and will definitely use them again to replace our 2nd gravity heater in the lower flat.
I found Ortiz HVAC through the Diamond Certified Directory when our furnace started to make noises. Alex and his staff were responsive and professional. They explained our options to repair or replace our 40+ year old furnace. Alex was very thorough in his answers to our questions, and we have been keeping warm this winter thanks to their help. I know why they are "diamond certified": great service and expert knowledge.
I had 3 estimates for a new furnace and AC before I met Alex from Ortiz. Every other estimate was done in a hurry, and no one wanted to answer my questions about the job, which had some complicated elements. Alex was patient, kind, and answered every question in detail. When his crew came to do the work, both Jeremiah and Hector were consistently professional, courteous, and kind. They explained what they were doing, and asked permission whenever they had a question about where to drill. They did a thorough job of cleaning up as well. Everything works beautifully, and the price was in-line with, or less than, the other estimates. Highly recommend!!!
Alex and his team are amazing professionals. We reached out to Alex years ago when we first moved into our home with an old HVAC system. Alex went through our bills and examined our old setup and essentially said a new system wouldn’t help us right now. He was right and it was so refreshing to have a professional tradesman you can trust. We came back to Alex Ortiz years later when our system really did need replacement and he did an amazing job installing our variable speed multi zone system. These guys get my highest recommendation
I needed advice on the best options for repairing, upgrading, or replacing the very old furnace in my townhouse. I had two companies come out and provide estimates, but neither company seemed very interested in getting my business, and their responses to my questions were lackluster. So I tried a third company, Ortiz Heating, and they were so much better! Very friendly, patient, clear, and honest in their explanation of my options. I ended up replacing the furnace with a heat pump. Their crew did a fantastic job and met the planned timeline exactly. They coordinated the city inspection to wrap things up. Great customer service.