Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
R&R Refrigeration & Air Conditioning, Inc. has been a cornerstone of commercial HVAC and refrigeration services in San Jose, Silicon Valley, and the Greater Bay Area since 1958. As a veteran-, woman-, and family-owned business, they bring over 67 years of hands-on expertise, family values, and disciplined workmanship to every project. Their licensed and insured team serves businesses across a wide range of industries, including food and beverage, retail, healthcare, manufacturing, logistics, and education. R&R offers a comprehensive suite of services designed to keep businesses running without interruption. From custom walk-in cooler installations and commercial HVAC system repairs to controls service and detailed preventive maintenance programs, their technicians are equipped to work on equipment of all makes and models. They are committed to fixing problems at their source, performing precise installations, and providing thorough maintenance that reduces costly downtime and repeat service calls. Understanding that equipment failures can't wait, R&R provides 24/7 emergency service with same-day appointments available, including on weekends. Every engagement begins with a free estimate and a commitment to full transparency throughout the process. Their client-first approach has earned them BBB accreditation and a loyal base of repeat customers and referrals who consistently praise their responsiveness, professionalism, and quality of work. R&R is also proud to offer bilingual services in both English and Spanish, making them accessible to a broader range of clients across the Bay Area. Whether a business needs urgent repairs, a new system installation, or ongoing maintenance support, R&R stands behind every service they provide as a true partner in their clients' long-term success.
Our experience with R&R Refrigeration & Air Conditioning was exceptional. The technician, Jose, displayed remarkable professionalism and punctuality. He efficiently diagnosed the issue and clearly explained the repair options, providing a fair and upfront estimate. The repair work was thorough and of high quality, ensuring the proper functioning of our Traulsen fridge. We appreciated the honest assessment and excellent communication throughout the process. We highly recommend their fast, reliable, and trustworthy service.
R&R is truly the best in the industry. I've been working with Mary and her team for about two years, and they have consistently demonstrated reliability, responsiveness, and punctuality. Their communication has been open and clear, and they have been servicing our school district for a significant period. I cannot emphasize enough how amazing this company is, and we will continue to rely on R&R for all our refrigeration needs.
R&R Refrigeration's service was exceptional from start to finish. They were responsive, professional, and demonstrated a deep understanding of their craft. The team quickly diagnosed the issue, explained everything clearly, and had us back up and running without any inconvenience. Their great service, fair pricing, and dependable work make them highly recommendable.
As an employee at Alcon in Belmont, I can attest to R&R's outstanding service. Our half-million-dollar machine was down, and we needed it back online urgently. David from R&R was exceptional. Although the issue was not related to our chiller unit as we had thought, he diligently identified the problem originating from our 5-axis CNC, which we had missed. He was patient, answering my questions and investigating the issue thoroughly, even when it seemed unrelated to the chiller. R&R will undoubtedly be our go-to choice for any future issues with our numerous cooling units.
I have been a loyal customer of R&R Refrigeration for about 8 years now, and they have consistently exceeded my expectations. They are exceptionally professional and respond promptly to address any necessary items. I have even called them on weekends, and they have always been available. R&R is upfront about the time required for repairs, and in most cases, they have been able to complete the work on the same day. Any delays have been due to shipping, not their fault. I highly value the exceptional service and responsiveness they provide.