Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Reitz Heating & Air, Inc. is a trusted, locally owned, family-operated, and women-led HVAC company proudly serving La Mesa, San Diego, and surrounding communities in Southern California. With over 12 years of hands-on experience, the company has built a strong reputation for delivering high-quality heating, cooling, and ventilation services at competitive prices. Their commitment to integrity and community service has earned them recognition as a Nextdoor Neighborhood Favorite from 2021 through 2024. The company offers a comprehensive range of HVAC services including furnace and heat pump installation, repair, and maintenance; central air conditioning system installation and tune-ups; ductless mini-split system installation and service; duct cleaning; air purification system installation; and thermostat upgrades. They also provide custom preventative maintenance plans designed to extend system life, reduce energy costs, and prevent unexpected breakdowns. Reitz Heating & Air places a strong emphasis on customer trust and protection. All technicians are fully licensed and insured, and the company honors manufacturer warranties while also offering workmanship warranties on their services. Estimates are provided within 24 hours, and emergency HVAC services are available when homeowners need help most. Weekend appointments are also available by arrangement. As a community-focused business, Reitz Heating & Air offers a 10% discount on services for active military, veterans, first responders, and senior citizens. Whether a customer needs a single-room mini-split installation or a full whole-home HVAC system replacement, the team provides personalized solutions, clear communication, and a dedication to long-term indoor comfort and energy efficiency.
The experience with EJ was exceptional. He was very responsive and helpful in diagnosing the issue with our furnace. Though he had to order a part, he and Madison promptly resolved the problem. They demonstrated professionalism, respect, and expertise, making them my go-to choice for future HVAC needs.
After frustrating encounters with large, sales-driven companies that pushed unnecessary upgrades and provided conflicting opinions, I discovered EJ through Nextdoor. From the initial call, EJ stood out. Rather than immediately suggesting a full unit replacement, his first instinct was to assess the situation and see if he could fix the issue temporarily to provide relief. He came, ran diagnostics, and even added Freon at no cost. This level of integrity is rare. When we did proceed with the replacement, EJ's quote was not the cheapest, and I was unfamiliar with the brand, but his trustworthiness mattered most. EJ and his daughter handled the installation meticulously, explaining the process clearly and delivering a well-functioning system. I can now rely on EJ's family-owned business, which embodies honesty, craftsmanship, and exceptional service, a refreshing change from the marketing-focused companies I had encountered before.
EJ installed my mini splits around 2 years ago. Recently, my heating and cooling system stopped working properly. When I contacted EJ, he promptly replaced the faulty lines at no cost to me, even though the issue was not his fault but a manufacturing problem. His unwavering commitment to stand behind his work and provide outstanding customer service, with a smile, is truly commendable.
EJ came to diagnose the installation of my 3-zone mini split in my old house and provided a highly competitive quote for the work. Navigating the challenges of my home's layout was no easy task, but EJ's expertise and thoughtful approach to functionality and aesthetics were evident. He and Maddie efficiently installed the system, demonstrating creativity in addressing the unique obstacles presented by my old residence. The final result is excellent, and I couldn't be more satisfied. EJ and Maddie were both personable and approachable, making them a pleasure to work with. For any HVAC needs, EJ is the clear choice.
EJ and his team were prompt, professional, honest, and provided exceptional service. I highly recommend Reitz HVAC for all your heating and cooling requirements.