Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
SAV Water Heaters and Plumbing is a locally owned and operated company proudly serving Los Gatos, San Jose, and communities throughout the South Bay Area. For over 15 years, their team of licensed, bonded, and insured professionals has specialized in reliable, affordable water heater repair, replacement, and installation for homeowners and small businesses alike. Whether a tank is leaking in the middle of the night or a unit simply needs routine maintenance, SAV is known for responding quickly—often arriving within an hour and completing most jobs the same day. The company offers a comprehensive range of water heater services, including traditional gas and electric storage tank units, energy-efficient tankless systems, and cutting-edge hybrid heat pump water heaters. They also provide professional water softener installation to protect plumbing and appliances from hard water damage. SAV stays current with California's evolving energy regulations and actively helps customers transition to greener, more cost-effective heating solutions. What sets SAV Water Heaters and Plumbing apart is their commitment to honest, transparent pricing with no hidden fees, combined with clean workmanship and genuine respect for customers' homes and time. Every repair and installation is backed by a full warranty, giving homeowners added confidence in the quality of the work. Their technicians arrive fully equipped to diagnose and resolve issues on the spot, minimizing disruption and restoring hot water as quickly as possible. Customers across Los Gatos, Cupertino, Saratoga, Campbell, Santa Clara, and beyond consistently praise SAV for their professionalism, fair quotes, and responsiveness—even on weekends and holidays. With hundreds of five-star reviews on Google, Yelp, and Thumbtack, SAV Water Heaters and Plumbing has earned its reputation as the go-to water heater specialist in the South Bay Area.
The Sav service employee, Alex, was highly efficient and amiable. He did not try to oversell but highlighted issues with the water heater that would need addressing in the long term, while also offering a solution to fix it for the time being. I appreciate his transparency.
Mr. Sav is prompt, professional, and exceedingly kind. A friend recommended him for my water heater issue, and not only did he agree to visit that same afternoon, but he also provided me with a substantial discount. He estimated the job would take three hours, but he completed it in just 1.5 hours. He walked me through the new water heater and offered tips on maximizing the warranty. I highly recommend his services.
Alex came out the same day I called and replaced my leaking water heater. He was straightforward, easy to work with, and communicated well. It's worth noting that he worked late on a Friday to get the job done. I highly recommend his services.
My water heater needed replacement, and I received a quote late on a Sunday evening. Alex was incredibly quick to respond and offered same-day replacement service, which was incredibly convenient. He did an excellent job and was a pleasure to work with. I will be using his services for any future plumbing needs.
Alex was great. He was professional and provided recommendations for the most suitable options for the work he performed. There are often unforeseen challenges and complications in home improvement projects, and Alex handled them without hesitation or additional cost. The value of a service is determined by the effort and care put into it, and the customer experience was exceptional from start to finish. It's clear that Alex has extensive experience in his field and is dedicated to doing the job right, with a focus on time management, quality, and fairness.