Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
SERVPRO of Burlingame, Millbrae is a locally owned and operated franchise serving Burlingame, Millbrae, Hillsborough, Woodside, Emerald Hills, Portola Valley, and surrounding San Mateo County communities. Owned by Johnny B., Luke J., and Joy J. Awwad, the team provides fast, professional emergency restoration services 24 hours a day, 7 days a week for both residential and commercial properties affected by water, fire, mold, and storm damage. Their rapid response and use of advanced, professional-grade equipment help minimize damage and disruption, restoring properties to preloss condition as quickly as possible. The company specializes in water damage restoration, fire and smoke damage cleanup, mold remediation, and storm damage recovery. Beyond core restoration services, SERVPRO of Burlingame, Millbrae also offers a comprehensive range of specialty and general cleaning services, including sewage cleanup, biohazard and crime scene cleaning, virus and pathogen cleaning, air duct and HVAC cleaning, carpet and upholstery cleaning, odor removal, document restoration, and more. Their reconstruction division handles full rebuilds and repairs, and is fully licensed, bonded, and insured (Contractors License #1089480). All technicians are highly trained through SERVPRO's corporate training facility and maintain IICRC industry certifications, ensuring the latest techniques and technology are applied to every job. As part of SERVPRO's nationwide network — a trusted brand serving customers since 1967 — the local team combines national resources with deep community knowledge to deliver reliable, compassionate service. With a 5.0-star Google rating based on 90 reviews, SERVPRO of Burlingame, Millbrae has built a strong reputation for professionalism, responsiveness, and quality workmanship throughout the region.
I reached out to Servpro for mold remediation assistance, and I cannot express enough praise for my experience, especially with Andrew C. Admittedly, I lacked knowledge about how to handle this situation and felt somewhat overwhelmed. However, Andrew demonstrated remarkable patience, taking the time to thoroughly explain the process step-by-step and providing helpful recommendations to aid my decision-making. His dedication to ensuring I understood the details impressed me and convinced me that Servpro is an honest, reliable, and trustworthy company. Based on my interaction with Andrew and the quality of his work, I wholeheartedly recommend Servpro.
After receiving exorbitant quotes from other companies, I contacted Servpro for a mold issue. When I first called, the representative on the phone did her best to explain and assess the necessary requirements, despite the language barrier, and the price was much more reasonable. My husband even joked that at that price point, we couldn't expect perfection. However, we were pleasantly surprised when Andrew and Abraham arrived early and delivered exceptional service. Andrew thoroughly walked us through the entire process and what they would be doing. Upon completion, our general contractor praised the exceptional quality of the work and even requested Andrew's contact information for future projects. I strongly recommend Servpro for their honesty, reliability, and top-tier workmanship.
From the moment I called Servpro, I knew I was in good hands. They responded promptly and provided immediate assistance, but one team member stood out above the rest: Andrew. He demonstrated impressive knowledge and endless patience in explaining the process to me. I am grateful for Servpro's services and extend a special thank you to Andrew.
Rudesmy was extremely helpful and patient throughout the entire process. She took the time to explain things clearly, offered professional advice, and made a difficult situation feel much more manageable. I greatly appreciated her calm, supportive approach and guidance.
Servpro, particularly Rudesmy and her team, did an exceptional job restoring our home to its original condition after an incident. Rudesmy's extensive knowledge and tireless work ethic were instrumental in directing her team to execute the restoration flawlessly. We are truly grateful for their professionalism and helpful disposition.