Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Top Appliance Repair Richmond is a locally operated appliance repair company serving homeowners in Richmond, British Columbia and the surrounding Lower Mainland. Their team of certified technicians specializes in repairing all major household appliances, including refrigerators, freezers, dishwashers, washing machines, clothes dryers, stoves, ovens, ranges, and cooktops. Available seven days a week from 8AM to 7PM, the company is dedicated to providing fast, professional, and affordable repair services tailored around each customer's schedule. The technicians at Top Appliance Repair Richmond are trained on the latest appliance technologies and hold industry-recognized credentials, including the Red Seal certificate and Gas-C ticket, qualifying them to service gas appliances throughout British Columbia. They are experienced working with a wide range of popular brands including Whirlpool, Samsung, LG, Maytag, GE, Electrolux, KitchenAid, Kenmore, and many more. Technicians also stock commonly needed parts for popular models, helping to ensure repairs are completed efficiently, often in a single visit. The company offers same-day and next-day appointment scheduling, free estimates, and a 3-month warranty covering all labour and installed parts. Customers benefit from additional savings including 10% off for returning customers and seniors, as well as 50% off any second appliance repaired during the same visit. These customer-focused policies reflect the company's commitment to making appliance repair accessible and stress-free. With a strong track record of five-star reviews from Richmond homeowners, Top Appliance Repair Richmond has established itself as a trusted, go-to resource for household appliance diagnostics, maintenance, and repair across Richmond BC and the greater Vancouver area.
Technician Sasha promptly inspected my GE dryer, identifying the need for 3-4 replacement parts within 15-20 minutes. Given the machine's age, he was unsure if the parts were still available, so he said he would check and provide a detailed quote, copying my landlord. I appreciated his professionalism, including wearing shoe covers per my request, as I have young children at home. His thoughtful and efficient approach made me feel well-cared for.
My dryer had stopped heating, and my dishwasher was getting stuck mid-cycle. Sasha was able to get the dishwasher working again, but he honestly recommended against investing in it, given its age. For the dryer, he quickly ordered the necessary part and returned the same evening to complete the repair - an exceptional level of service at a fair price. I highly recommend this company and specifically, Sasha.
Sasha was very friendly and professional, thoroughly examining our washer to determine the cause of the malfunction. I would highly recommend him.
Sasha provided excellent service, fixing my washing machine within 24 hours of my call. He was knowledgeable and friendly, and suggested a clever repair that likely saved us hundreds of dollars compared to a more costly fix or a new machine.
Sasha's service was amazing with no hidden agendas. He was honest in his assessment and expertly advised on the available options for the repair. His professionalism was paired with a calming presence, which was greatly appreciated as a homeowner. The attention to detail and the economic benefits he highlighted were remarkable. I would not hesitate to use his services again.