Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Xceptional Heating & Air is Kern County's trusted HVAC provider, serving Bakersfield and the surrounding area since 2015. Originally founded as Gallardo Heating and Air, the company officially rebranded to Xceptional Heating & Air in November 2024, bringing the same reliable, quality, and family-focused care that customers have come to expect over the past decade. Voted Bakersfield's Favorite in 2025, the company holds a perfect 5.0-star rating across 380 reviews, a testament to their commitment to exceptional workmanship and customer satisfaction. The company specializes in the repair, maintenance, and installation of heating and cooling systems, as well as indoor air quality solutions for both residential and commercial clients. Their services include furnace repair and installation, furnace maintenance, full HVAC system repair and installation, and ongoing maintenance plans designed to extend equipment life and maximize energy efficiency. They also offer free consultations for new HVAC system replacements. Xceptional Heating & Air stands out from competitors through their customer-first policies, including a Satisfaction Guarantee, a Fixed Right Promise, and a No Upfront Payments policy. They offer flexible payment plans, making quality HVAC service accessible to all budgets. In most cases, same-day service is available, ensuring customers are never left waiting in discomfort. Warranty coverage includes up to 1 year of labor warranty and up to 3 years of manufacturer warranty. The company is fully insured and bonded, and offers yearly service plans — including a Basic Plan and a VIP Plan — to help homeowners and commercial property managers keep their systems running smoothly year-round at predictable costs.
Xceptional AC replaced our aging HVAC system with a new furnace and condenser. Carlos and his crew demonstrated professionalism and expertise. I was impressed by their high-quality workmanship. We confidently recommend their HVAC services.
This team is exceptional! Their communication and prompt response in repairing our heater were outstanding. I would wholeheartedly recommend them to my friends and family, as they are my go-to choice for HVAC services.
My heater failed on a Friday evening, but Julianna was able to fit me in first thing on Monday. She even managed to accommodate me earlier than my scheduled appointment. The technician was courteous and efficient, completing the repair within 20 minutes. I'm grateful for their fast and friendly service.
I was seeking a professional HVAC company to service my 30-year-old heater. Brian, the technician, was warm, kind, and knowledgeable. While I anticipated high costs, I found their pricing to be extremely fair. Juliana provided a detailed cost breakdown and addressed all my questions about the repair timeline. I'm pleased with the quality workmanship and excellent customer service, and I highly recommend them to anyone seeking quality HVAC services at a reasonable price.
I recently had Gallardo Air Condition upgrade my AC unit and heating system. Although they are based in Bakersfield and I live in Fresno, they handled the job in a timely and professional manner. On the day of installation, they arrived early and went above and beyond their scheduled time to ensure my unit was up and running before they left. They later returned to fine-tune the system and ensure my satisfaction. Many of their technicians were bilingual, and they were responsive to my various requests and upgrades. Their communication through text updates was also a positive aspect of the experience. If you're in need of a new or upgraded AC system, I highly recommend Gallardo Air.