Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
EMT-HVAC is a locally owned and operated, veteran-owned HVAC company based in Murrieta, CA, proudly serving the Murrieta and Temecula area. Founded and operated by retired veteran Earnest Thompson, the company is fully licensed, insured, and bonded, and has earned a 5-star reputation on Google Reviews. Their core mission is delivering honest, high-quality HVAC services tailored to each homeowner's needs and budget. EMT-HVAC specializes in residential HVAC services including air conditioning repair and installation, furnace and heating system repair, heat pump services, warm-air heating systems, ventilation, and water heating. They also offer indoor air quality solutions, whole house fan installation (QuietCool), and hot water heater services. Whether a customer needs a simple repair or a full system replacement, their technicians quickly diagnose and resolve issues to restore comfort. Beyond residential work, EMT-HVAC also handles commercial heating and cooling projects, employing skilled HVAC/R technicians experienced in managing all types of commercial systems. Their team is available 24 hours a day, 7 days a week, ensuring customers always have access to reliable service regardless of the time or day. What sets EMT-HVAC apart is their customer-first philosophy. Earnest takes pride in providing free second opinions, honest assessments, and affordable solutions. Customer reviews consistently highlight his professionalism, punctuality, responsiveness, and same-day service availability — making EMT-HVAC a trusted choice for HVAC needs throughout the Murrieta and Temecula communities.
I encountered an issue with my air conditioning unit in Murrieta, CA, as it was not providing cold air due to a coil leak. I contacted Earnest Thompson from EMT-HVAC Residential Heating & Air, and I'm extremely glad I did. From the start, Earnest demonstrated professionalism, expertise, and attention to detail. He conducted a thorough diagnostic, clearly explained the problem, and guided me through the next steps. What impressed me most was his proactive approach in directly contacting the AC manufacturer to handle the warranty claim for the necessary parts. The entire process was stress-free and transparent, and the repair was carried out efficiently and correctly, with a very reasonable cost without any surprises or unnecessary upselling. If you're in need of an honest, skilled HVAC technician who is genuinely committed to his work and customers, I highly recommend Earnest and EMT-HVAC. The service provided from start to finish was excellent, and I will definitely call him again.
We contacted EMT HVAC on a Sunday evening because our heater had stopped functioning. To our surprise, the owner, Ernest, answered the call on a weekend and promptly scheduled a visit for the next day. He arrived on time and was both pleasant and knowledgeable. He swiftly identified and resolved the problem, all within 30 minutes. During our conversation, we learned that Ernest is a veteran who had previously performed similar HVAC work while in service. His expertise and professionalism are evident, which explains the well-deserved 5-star rating. This is why we initially reached out to EMT HVAC, and we are glad we did.
I specifically called Earnest for a reason - he is incredibly friendly, punctual, honest, and did not attempt to take advantage of my situation, unlike the previous AC company I had dealt with. He was highly informative and answered all my questions without hesitation. Now, my daughter and wife finally have heat in the house, and I'm beyond happy with his services. I would wholeheartedly recommend Earnest to anyone and everyone.
Both my wife, Mia, and I found Ernest (the business principal) to be personable, competent, knowledgeable, and an excellent diagnostician. He was thorough, efficient, deliberate, and dexterous in his workmanship. I called Ernest when our upstairs AC failed, and he estimated he could see us in the late afternoon on the same day, later providing an update on his schedule. He had the necessary replacement parts on hand and completed the repair during the same visit. We are extremely grateful for his expertise on a very hot day. His pricing is competitively fair considering the exceptional knowledge and craftsmanship he provides. After this first-time appointment, Ernest is now our permanent HVAC resource, and we look forward to working with him in the future as our aging units will need replacement.
Earnest is a pleasure to work with. He is very polite, patient, and thorough. He is quick to respond to our needs and complete projects. His pricing is also very reasonable. He recently replaced a water heater for us, and we are completely satisfied with his service.