Interplay Learning

Interplay Learning is a specialized training platform built specifically for skilled trades, covering residential and commercial HVAC, plumbing, electrical, and related disciplines. The platform combines video courses, 3D simulations, and VR-based scenarios to teach technicians in ways that traditional classroom or shadowing methods simply can't match. It's not dispatch software or a CRM. It does one thing: train your people faster and keep them sharp.

For small and mid-size shops, the value proposition is straightforward. You onboard a new helper, assign them a learning path, and track their progress without babysitting them through it. The Team plan's 94 customizable learning paths and 500 hours of content cover everything from EPA 608 prep to NATE certification readiness. That's meaningful for contractors who get dinged on callbacks because a junior tech misdiagnosed a refrigerant issue. The simulation-based assessments let managers see where gaps actually are, not just whether someone watched a video.

The honest limitation here is that Interplay is a training tool, not a business operations platform. It won't replace your ServiceTitan or Jobber subscription. Pricing transparency is also thin: the Basic plan's cost isn't published, and the Team plan requires a sales conversation starting at 25 learners, which prices out the true solo operator or two-person shop. Spanish-language course availability is a real differentiator for contractors with bilingual crews, and the VR component is genuinely impressive for diagnostic training rather than just a marketing gimmick. But if you're running three trucks and want to train one new tech, the entry point may feel oversized.