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ThermoGrid

Reviewed by Nick Krane (10+ years in B2B media) · Last updated April 2026

Best for: Small to mid-size HVAC shops running 3-15 trucks that are ready to move off paper dispatching and want pricing, agreements, and field management in one system.

3.5/ 5.0
Ease of Use
3.2
Value
3.0
Support
3.8
Features
4.1

How we rate software

Our Take

ThermoGrid, built by GridMaster Technologies, targets small to mid-size HVAC, plumbing, and electrical shops that are still running jobs on paper or spreadsheets. The platform's headline feature is Smart Dispatching, which factors in technician skills, location, schedule, and past performance to recommend the best tech for each job. That's a meaningful capability for a dispatcher managing six trucks and trying to stop sending the wrong guy to a commercial refrigeration call. The included VoIP integration, which pops up customer data when a known number calls, is the kind of detail that separates purpose-built contractor tools from generic CRM setups.

The feature list is genuinely wide: flat-rate pricing with a Wizard Pricing mode for margin control, Agreement Manager for maintenance contracts, geolocation timesheets, load calculations for HVAC equipment sizing, and a QuickBooks sync. That breadth puts ThermoGrid in the same conversation as ServiceTitan and Housecall Pro, though ThermoGrid appears to target a smaller customer than ServiceTitan's enterprise-heavy positioning. The RISE Coaching add-on (business coaching baked into the product) is an unusual differentiator, and Shafer Heating and Cooling's reported 150% growth case study suggests at least some operators are getting real traction.

The biggest problem with evaluating ThermoGrid is the website itself. Pricing is completely hidden behind a 'Contact us' wall, the pricing page is a carbon copy of the homepage, and testimonial slides display placeholder text ('Write your caption here'). For a product claiming to redefine efficiency, that's a credibility hit. Contractors who are comparison-shopping against tools like Jobber (which publishes pricing starting at $49/month) or Housecall Pro will hit a dead end before they even get to a demo. Transparent pricing matters in this market.

Pros

  • Smart Dispatching pulls in tech skills, location, and performance history to suggest the best technician per job, reducing the guesswork that buries dispatchers during peak season.
  • Built-in VoIP integration with automatic caller ID lookup cuts the time CSRs spend pulling up customer records on inbound calls.
  • Flat Rate and Wizard Pricing tools help techs sell at the right margin without calling the office for approval on every estimate.
  • Agreement Manager and recurring payment processing make it practical to actually run a maintenance contract program at scale.
  • RISE Coaching inclusion gives smaller operators structured business guidance that they would otherwise pay a separate consultant for.

Cons

  • Pricing is entirely hidden with no published tiers, which makes budget planning impossible without sitting through a sales call.
  • The website is visibly broken in places, including placeholder testimonial text and a pricing page that mirrors the homepage, raising questions about overall product polish.
  • No public information on native integrations beyond QuickBooks, which is thin compared to competitors like Housecall Pro that connect with dozens of third-party tools.
  • The tool appears oriented toward HVAC contractors specifically, and plumbing or electrical shops may find some features less relevant to their workflows.

Key Features

Smart Dispatching (skills, location, and performance-based tech assignment)Scheduling and dispatch boardVoIP phone system with CRM caller IDFlat Rate and Wizard Pricing price bookAgreement Manager for maintenance contractsInventory control with automatic trackingPayment processing (credit card, ACH, financing)Geolocation timesheets and mapsQuickBooks integrationLoad calculations for HVAC equipment sizingAutomated customer and technician notificationsDaily management reports and KPI trackingCustom documents and job checklistsText and email marketing to customer databaseRISE business coaching program

Integrations

QuickBooks

Frequently Asked Questions

How much does ThermoGrid cost?

ThermoGrid does not publish pricing on its website. The platform uses custom quote pricing, so you'll need to contact their sales team directly at 1-800-592-3611 or Sales@thermogrid.com to get a number. Budget for custom pricing that is likely negotiated based on company size and feature tier.

Does ThermoGrid have a free trial?

ThermoGrid does not advertise a free trial on its website. All entry points lead to a contact form or phone call with their sales team. Ask explicitly about a trial period when you speak with a rep.

Is ThermoGrid worth it for small HVAC companies?

For a shop moving off paper dispatching, ThermoGrid's Smart Dispatching, Agreement Manager, and built-in VoIP cover the core workflow gaps. The Shafer Heating and Cooling case study points to real growth outcomes. The catch is you can't evaluate price-to-value without getting a quote, which puts it at a disadvantage against tools like Jobber or Housecall Pro that publish their rates.

What software does ThermoGrid integrate with?

QuickBooks is the only named integration on ThermoGrid's website. The platform also includes its own built-in VoIP, payment processing, and marketing tools, which reduces the need for some third-party connections, but contractors relying on other CRMs or supplier platforms should ask about API options during a demo.

How does ThermoGrid compare to ServiceTitan or Housecall Pro?

ThermoGrid sits between Housecall Pro and ServiceTitan in terms of target market. It has more depth than Housecall Pro in areas like Smart Dispatching and load calculations, but ServiceTitan targets larger multi-location operations with enterprise reporting. ThermoGrid's hidden pricing and limited public integration list make direct comparisons difficult without a live demo from all three vendors.

Quick Facts

Pricing
Custom pricing only, no published tiers; contact sales at 1-800-592-3611 or Sales@thermogrid.com for a quote.
iOS & Android apps
Small teams (2-10)
Visit ThermoGrid

Built For

HvacPlumbingElectrical

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